- This seminar is presented by Cindy Merzon, Associate Director of CSUMB SBDC. It will be very interactive and you will learn to distinguish among six kinds of customer behavior, know about words to use and avoid and body language to help you identify the specific parts that can cause unproductive interactions for you
How to Handle Angry Customers/Diffic...
Date and Time
Thursday Oct 27, 2016
8:00 AM - 10:00 AM PDT
Thursday, October 27, 2016
8:00 AM - 10:00 AM
Location
San Benito County Chamber of Commerce
243 Sixth Street, Suite 100
Fees/Admission
$35 for Members
$45 for Non-members
